CyberGhost VPN Review 2021
CyberGhost VPN is now one of the fastest-growing VPNs, and it often gets ranked as the top choice for newbies or beginners. We just wanted to look at how well this VPN performs overall. The only question is how to decide whether to go with this one or whether a different VPN might make more sense for you? Let’s try to find an answer together.
Is CyberGhost VPN Good and Safe to Use?
CyberGhost VPN is a Romanian-based VPN server. It is one of the best VPN services available online. It was founded in 2011, and from that time, it has been providing good privacy software for almost a decade. It has gained over 10 million users at this time.
Even though it has had a great history and has been doing well for a long time, the current product has to be better than before. As we know, there are a lot of VPNs in the market, the competition has increased, and people are searching for the best security and privacy-oriented VPN services.
CyberGhost VPN is one of the cheapest VPNs and provides you an excellent 45-day money-back policy. CyberGhost is not audited independently, they make a strong statement about how it does not log its users’ activities, and it also claims to be completely secure. They publish a clarity report that also ensures the users. When tested in the UK and US connections, the speed that CyberGhost delivers is 160-180 Mbps in the UK connection and 180-240 Mbps in the US connection. This speed isn’t recorded to be the best speed, but it satisfies the users and is happy with the service.
CyberGhost VPN’s Pros and Cons
- 45-day money-back guarantee & one-day free trial
- A significant number of servers worldwide
- Knowledgeable support
- Supports torrenting
- Competitive prices
We don’t like:
- Inconsistent speed performance
- Ineffective ad blocker
- Connection logs
- It doesn’t work reliably from China or the UAE
- Newbies to VPN usage
- Streaming (Netflix, Hulu, and others)
Features of CyberGhost VPN
Beginning with the user’s interface, it’s a winner. It only takes a few minutes to install, and it’s effortless to understand. The layout makes it a perfect choice again for newbies or beginners. It truly lives up to the claim here.
You can record up to 7 devices simultaneously, which is above the industry average. Regarding performance, CyberGhost VPN has more than 6500 servers in 90 countries, and it does provide unlimited bandwidth. The servers are in the US, Europe, and Asia. The busiest servers in the EU are in the United Kingdom.
Compared to other VPNs, CyberGhost isn’t the fastest or even among the top three, but it’s also not the slowest; it’s more middle of the pack when it comes to speed.
It works great at unblocking Netflix and other media providers. Sometimes you have to connect to a few different servers if the one you’re on isn’t doing a good enough job. It also has a dedicated server that constantly changes its IP address to avoid restrictions.
Regarding torrenting, CyberGhost VPN actively encourages it. You even have an option to use untraceable servers, so torrenting is fast, easy, you get unlimited bandwidth, and you don’t have to worry about any throttling making it one of the best VPNs for heavy torrenting.
For customer support, CyberGhost VPN does stand out compared to most because not only do they offer live chat support, but agents can help with everything simple from account issues to more technical questions or troubleshooting.
Something else to consider regarding CyberGhost is that it may not be ideal for more advanced users. Although its simplicity is perfect for beginners, if you want to have more control, more protocols, or settings to adjust to your liking, you’ll probably want to go with something else. Also, if you’re looking for an excellent VPN to use in China, this would not be the one to get.
CyberGhost VPN Reliability & Security
CyberGhost VPN is appreciated for many of one reason, and, i.e., it is very transparent about what data they are collecting about your day-to-day usage. They leave it upon you that if you want to allow the server to collect the anonymous data from your system to improve the apps or deny this step.
They are also very strict about their no-logs policy. CyberGhost claims that it does not record CyberGhost does not record your data, i.e., your browsing history, the data transmitted, sites visited by you, or whatever is searched online. It keeps your IP address safe and does not log the time you spend using their service.
It has IP and DNS leak protection. Although a CyberGhost VPN doesn’t leak your IP address, it will occasionally show the country you’re connecting from and that you’re using a VPN. This is why they want to avoid having their UIP’s blacklisted or marked as spam. For most people, this isn’t a problem. However, if you need a VPN for political reasons and your country origin is leaked, it may be a matter of life and death. So CG may not be the best choice in that type of situation.
What is more, the company is still out of the 14 eyes jurisdictions, which means it cannot be compelled to share user data by any court.
CyberGhost VPN Test Results
How Much Does CyberGhost VPN Cost – Pricing Packages and Discounts
Price-wise, CyberGhost is a cost-effective provider, especially if you sign up for a year or more of service. There are several different pricing plans to choose from:
- Monthly subscription: $12.99/month
- Annual subscription: $3.99/month (billed $47.88 annually)
- 2-year subscription: $3.49/month (billed $83.76 every 2 years)
- 3-year subscription (+3 months free): $2.25/month (billed $87.75 every 3 years)
They have a 24-hour free trial. Moreover, CyberGhost VPN offers a 45-day money-back guarantee so that you can test up the speed and see if that works for you.
Support and Customer Service
If you have any problem while setting up your VPN service or some issues with CyberGhost, you can always find the ‘knowledge base’ solutions. In this, you can find a solution to your problems as there are many guides about how to operate VPN in different operating systems and some common issues that people face. But they aren’t accommodating because sometimes, it’s challenging to find the solution to your problems in those guides.
CyberGhost also offers a live chat option where good, knowledgeable operators help users solve their problems. Sending an email could also help, maybe a bit slower, but it certainly is of help.
So, the overall customer service of CyberGhost is pretty good; the knowledge base where the guides are provided could be improved. But the live chat option is entirely reliable and helpful.
How to Install CyberGhost VPN on Windows or Mac OS
- Find the relevant software on CyberGhost’s website and click ‘Download’.
- Locate the installation file on your device after the download is complete.
- Follow the simple guided setup on your screen and wait until the automatic installation is finished.
- Once the installation is finished successfully, wait a few seconds, and your application will start automatically.
MACOS and iOS have a few more minor features compared to their Windows app counterpart. For example, the Mac app defaults to the Ike v2 protocol and cannot be changed. For windows, you have the option to change it to open a VPN. The Ile v2 protocol is a great one, so most people shouldn’t be an issue, but I want to bring that up if that’s important to you. Also, there’re a few other intelligent rules that Windows users have, such as the auto-connect on start-up feature, which isn’t available for Mac OS or iOS users.
CyberGhost VPN Final verdict
CyberGhost is an awe-inspiring VPN service. The desktop app does not have anything to complain about and satisfies the users completely. But the mobile app is a bit limited to use for the users. But the price is so low, with good services, it is highly recommended to use.
What is more, for the average user, for newbies, or anyone who prefers the simplicity of use over more advanced features and complexity, this VPN is an excellent choice; because they do such a great job with all the essential features such as hiding your IP address, streaming (such as watching Netflix), gaming, dedicated servers for torrenting. And so, if you want these done very well without making anything complicated to use, CyberGhost is undoubtedly the way to go. In addition to being geared towards VPN newbies, they have live chat support that is friendly and helpful to talk to, even tech-related questions. What is more, depending on the plan you choose, they’re one of the most cost-effective and better value VPNs available. To top it all off, they allow you to connect up to 7 devices at once and give you a 45-day money-back guarantee, which is more generous than what most other VPNs offer, including the most premium ones.